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Privacy Policy for Kuetix™

Last Updated: 2025-12-06

Your privacy is important to us. This Privacy Policy explains how Kuetix™ ("we," "us," or "our") collects, uses, and shares your personal information when you use our website (kuetix.com) and related services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect​

1.1 Personal Information​

When you register on our website or interact with our services, we may collect personal information such as:

  • Name
  • Email address
  • Contact details
  • Account credentials
  • Any other information you voluntarily provide

1.2 Usage Data​

We automatically collect information about your interactions with our services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers
  • Other diagnostic data

1.3 Cookies and Tracking Technologies​

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

2. How We Use Your Information​

We use the collected information for various purposes, including:

  • Service Provision: To provide, maintain, and improve our services
  • Communication: To communicate with you, including sending updates, security alerts, and support messages
  • Personalization: To personalize your experience and provide content tailored to your interests
  • Analytics: To analyze usage and trends to enhance your experience and improve our services
  • Security: To detect, prevent, and address technical issues and security threats
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Account Management: To process your requests and manage your account

Under the GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal grounds:

  • Consent (Article 6(1)(a)): When you have given clear consent for us to process your personal information for a specific purpose
  • Contractual Necessity (Article 6(1)(b)): When processing your data is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legal Obligation (Article 6(1)(c)): When processing is necessary for compliance with a legal obligation
  • Legitimate Interests (Article 6(1)(f)): When processing is necessary for our legitimate interests, such as to enhance the functionality and security of our services, provided that such interests are not overridden by your fundamental rights and freedoms

4. Sharing Your Information​

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

4.1 Service Providers​

We may share your information with third-party service providers who assist us in:

  • Operating our services
  • Conducting our business
  • Serving our users
  • Analyzing how our services are used

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

We may disclose your information if required to do so by law or if we believe that such action is necessary to:

  • Comply with legal processes or government requests
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

4.3 Business Transfers​

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Your Rights Under GDPR​

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

5.1 Right of Access (Article 15)​

You have the right to request access to your personal data that we hold.

5.2 Right to Rectification (Article 16)​

You have the right to request that we correct any inaccuracies in your personal data.

5.3 Right to Erasure (Article 17)​

You have the right to request the deletion of your personal data ("right to be forgotten") in certain circumstances.

5.4 Right to Restriction of Processing (Article 18)​

You have the right to request the restriction of processing your personal data in specific situations.

5.5 Right to Data Portability (Article 20)​

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

5.6 Right to Object (Article 21)​

You have the right to object to the processing of your personal data when the processing is based on legitimate interests or for direct marketing purposes.

5.7 Right to Withdraw Consent (Article 7(3))​

If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

5.8 Right to Lodge a Complaint (Article 77)​

You have the right to lodge a complaint with a supervisory authority in your jurisdiction.

To exercise any of these rights, please contact us at support@kuetix.com. For more detailed information about your GDPR rights, please see our GDPR Compliance documentation.

6. Data Security​

We use reasonable administrative, technical, and physical security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure socket layer (SSL) technology
  • Access controls and authentication mechanisms
  • Regular security assessments and audits
  • Employee training on data protection

However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your data.

7. Data Retention​

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • To satisfy legal, accounting, or reporting requirements
  • To establish, exercise, or defend legal claims
  • To resolve disputes
  • To enforce our agreements

When we no longer need your personal data, we will securely delete or anonymize it in accordance with our data retention policies.

8. International Data Transfers​

Your information, including personal data, may be transferred to and stored on servers located outside of your country or the European Economic Area (EEA).

If we transfer your data outside of the EEA, we will ensure that appropriate safeguards are in place to protect your data, such as:

  • European Commission's Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms under GDPR

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy​

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@kuetix.com, and we will take steps to delete such information from our systems.

Our website may contain links to third-party websites or services that are not owned or controlled by Kuetix™. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page with a new "Last Updated" date
  • Sending you an email notification (if applicable)
  • Displaying a prominent notice on our website

Your continued use of our services after any changes signifies your acceptance of the updated policy.

12. Contact Us​

If you have any questions about this Privacy Policy, your rights, wish to exercise any rights under the GDPR, or need to contact our Data Protection Officer, please contact us at:

Kuetix™
Email: support@kuetix.com

13. Supervisory Authority​

If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with your local data protection authority in the EU.

For more information about how we handle your data and your legal rights, please review our related documentation: